Stayff Support

We're here to help you get the most out of Stayff

Contact Us

Email Support: stayff@blockonrails.com

Response Time: We typically respond within 24-48 hours

Support Hours: Monday to Friday, 9:00 AM - 6:00 PM (UTC+7)

Frequently Asked Questions

How do I set up my first Pomodoro session?

Open the app, tap on the timer, set your desired work duration (default is 25 minutes), and press start. The app will guide you through work and break intervals automatically.

Can I customize the timer durations?

Yes! You can customize work periods, short breaks, and long breaks in the settings. Go to Settings > Timer Settings to adjust these values according to your preferences.

How do I track my exercises?

Navigate to the Exercise tab, tap "Add Exercise", select your workout type, and log your sets, reps, or duration. Your progress will be automatically saved and tracked.

Is my data backed up?

All your data is stored locally on your device. We recommend regularly backing up your device to ensure your Pomodoro and exercise data is preserved.

The app is not working properly, what should I do?

Try restarting the app first. If the issue persists, restart your device. If you're still experiencing problems, please contact us with details about your device model and the specific issue you're encountering.

Troubleshooting

Common Issues & Solutions

  • •
    Timer not starting: Make sure you have enabled notifications and the app has proper permissions.
  • •
    Data not saving: Ensure you have sufficient storage space on your device.
  • •
    App crashes: Update to the latest version and restart your device.

Feature Requests & Feedback

We love hearing from our users! If you have ideas for new features or improvements, please don't hesitate to reach out.

Send Feature Request

App Information

About Stayff

Stayff is a productivity app that combines the Pomodoro Technique with exercise tracking to help you maintain focus and stay healthy throughout your day.

Privacy & Security

Your data is stored locally on your device. We don't collect or share any personal information.Read our Privacy Policy

Still Need Help?

Can't find what you're looking for? We're here to help! When contacting us, please include:

  • Your device model and operating system version
  • App version (found in Settings > About)
  • Detailed description of the issue or question
  • Steps you've already tried (if applicable)
Email Support